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Help?!

Posted 10-19-2009 at 03:28 AM by Starlight

Hey sorry to be a nuseance but i need major help. Our computer had got this virus and we have no idea how to fix it. Any ideas?

Thank you
Star
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Comments

  1. Old Comment
    some1unoe's Avatar
    Idk, perhaps you can purchase a good antivirus programme and scan your com? The programme will prob be able to remove the file(s) that are infected
    Comment with Quote permalink
    Posted 10-19-2009 at 03:38 AM by some1unoe some1unoe is offline
  2. Old Comment
    Ashur's Avatar
    all you need is Avira works well if it's not too late but make sure to download first on a clean system disconnect the infected computer from the net, do a roll back from a restore point that actually work, uninstall any antivirus program you have
    then pop in your flash drive that has Avira the Free Antivirus and install and start cleaning up

    let me know if you got questions by sending PM

    Cheers
    Comment with Quote permalink
    Posted 10-19-2009 at 03:48 AM by Ashur Ashur is offline
  3. Old Comment
    andrew.wa's Avatar
    The first thing you should do is in internet explorer go to Microsoft Windows Update and update windows. Most viruses take advantage of holes in windows security that people without updates are vulnerable to.
    Ok the thing with windows update is though that most of the time you will have to install the updates and go back to it again and again until it tells you there are no more updates. This may mean that you have to restart the computer several times if it tells you you need to do so to install the update. Just keep going back until it says there are no more critical updates.

    Next I would download adaware free edition from lavasoft (a spyware removal tool)
    and a free virus removal program- I've used clamwin, others may recommend others.

    Ad-Aware Free Anti-Malware - Free software downloads and software reviews - CNET Download.com

    Download ClamWin Free Antivirus for Microsoft Windows

    Open the programs and run both of their check for update features to ensure they are up to date, then turn off the computer, unplug your internet, boot up the computer and run both scanning software. I'd do the adaware first. The reason for disconnecting the internet is just because if you have a bad virus giving it internet access will only worsen the problem and slow down the process.

    Hope that works for you, feel free to send me a message if you want more help. Also what version of windows do you have? And is it a laptop?

    If you don't have a lot of files (like less than 10gb) and none of this works I would personally just back up the files you want to save and format the system. Some viruses will block virus cleaning software and are nearly impossible to get rid of.
    Comment with Quote permalink
    Posted 10-19-2009 at 03:49 AM by andrew.wa andrew.wa is offline
  4. Old Comment
    doomdiger's Avatar
    AVG is the best thing you can get,if oyu search enough you can find the free download like me ^_^
    Comment with Quote permalink
    Posted 10-19-2009 at 03:53 AM by doomdiger doomdiger is offline
  5. Old Comment
    Uchiha Itachi's Avatar
    reformat your computer : /
    Comment with Quote permalink
    Posted 10-19-2009 at 04:19 AM by Uchiha Itachi Uchiha Itachi is offline
  6. Old Comment
    SynergY's Avatar
    Listen to Andrew, pretty much covered it all, but I prefer AVG as the anti-virus.
    Comment with Quote permalink
    Posted 10-19-2009 at 06:14 AM by SynergY SynergY is offline
  7. Old Comment
    andrew.wa's Avatar
    I never get viruses anymore so I couldn't tell you that clamwin was better or not because I haven't used it in years. It is an open source project (like firefox) so that's why I used it in the past.
    I have nothing against avg I've just never used it.
    AVG Free - Download Free Antivirus and Antispyware for Windows 7, Vista and XP
    Comment with Quote permalink
    Posted 10-19-2009 at 07:20 AM by andrew.wa andrew.wa is offline
  8. Old Comment
    andy has a frau avy >_<
    (*is no help* sorry star XD)
    Comment with Quote permalink
    Posted 10-19-2009 at 10:29 AM by
  9. Old Comment
    J.K.Murphy's Avatar
    Best way to get rid of a Virus once it's on there is to perge the hard disk and start again from scratch, anti virus software might not catch it so you may end up buying it for nought.
    Comment with Quote permalink
    Posted 10-19-2009 at 11:37 AM by J.K.Murphy J.K.Murphy is offline
  10. Old Comment
    kagey's Avatar
    AVG didnt work for me in the past so i tend to stick with bit defender and malwarebytes have had tons of virus in the past mostly from other half visitin sites when iv gone to sleep lol
    Comment with Quote permalink
    Posted 10-19-2009 at 11:55 AM by kagey kagey is offline
  11. Old Comment
    jumbojer's Avatar
    Got to Best Free Antivirus Software Trial: Free Home, Business and Gaming Download from ESET

    Click on 'take me to my download'

    Then you'll need the download button behind:
    Quote:
    ESET NOD32 Antivirus 4
    Microsoft® Windows® Vista/XP/2000
    Version: 4.0.467, File size: 34.6 MB, Manual, Changelog, Quick Start Guide
    You will be prompted for a login code, use this:

    Login: EAV-19524552
    Password: avtfvrkj4x

    It will give you a full version of the highest grade of antivirus. If the code doesn't work send me a message and i'll throw in some more.
    Comment with Quote permalink
    Posted 10-19-2009 at 01:04 PM by jumbojer jumbojer is offline
  12. Old Comment
    vi3t_93's Avatar
    take it to a pro, once is already infected, even anti virus's dont help..........
    Comment with Quote permalink
    Posted 10-22-2009 at 07:39 AM by vi3t_93 vi3t_93 is offline
  13. Old Comment
    Starlight's Avatar
    Thank you guys soo much ^^
    if the anti-virus thing my dad bought doesn't work i'll totally do what you say ^^
    thank you soooooooo much
    Comment with Quote permalink
    Posted 10-22-2009 at 07:46 AM by Starlight Starlight is offline
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